I went in this Panera and was very nice to the manager Duane but he was very very rude to me I had a few questions and he rolled his eyes and made a face to the girl he asked to help me instead.. clearly he's a dumb idiot who didn't know the answer to anything about the panera rewards he gave me a bogus answer just to get me out the way and made a face which I don't understand why !!!!! Can't take a couple questions then maybe you shouldn't be the manager!!! I kept it classy since there were people in there of course he was sooooooo mad haha he showed his expression all over his face!! .. that guy represents trash I see why he probably makes less than 20 an hr .. COMPLETE GARBAGE!!!! For that reason I'm done with buying Panera I came to that location twice yesterday and I'm Sooooo happy I don't have to deal with an idiot like that in my everyday life!!! ^_^ will not be attending this panera again I wanted to throw a banana at the guy!