Over two and a half hours for a delivery. I called once and was told it was on the way. After another half hour I called again and was told the driver knocked,we have a doorbell, and then left since we didn't answer. I was sitting in the front room waiting on the driver. The driver had supposedly been here 15-20 minutes prior to my second call. I spoke to the manager and was given a break on the cost, cashier brought pizza out. The pizza was cold and not prepared the way i had ordered it. The manager told me she would check to make sure pizza was ok as I had expressed concern over the quality since it was in a car for so long. . I know some folks have had issues with Pops but this was my first and hopefully the last.