I grew up eating Primantis before they sold out and franchised. Evidence of corporate takeover is everywhere at this location.
When we got there I went to wash my hands. I was accompanied by a friendly but annoying fruit fly. The paper towel dispenser was empty so I dried my hands on my pants.
Someone other than our server brought our sandwiches to our table. He tried to figure out which was which for a minute until we told him to just set them down and we'd figure it out. We also saw him stroll the length of the dining room with tray of food looking for its expectant diners.
The fries on our sandwiches ranged in color from dark brown to black and in texture from crunchy to rock hard. And they were cold. We sent them back and they were replaced by acceptable ones.
It's really sad that the Primanti Brothers once proud name is attached to a place that stinks of corporate greed and apathy.