They took me in as a walk in which was great. During service they weren't paying attention to filing off my gel and made my cuticles bleed on a few fingers. When asked what shape I wanted "coffin" he responds, "Are you sure? That will damage." .... I told him I needed the top layer to be hard gel cause my hands are in water all day and he didn't want to do that either. He didn't use alcohol at the end to set the gel at all I had to ask for it and when I did he gave me acetone. I even asked if it was acetone and he says "uhhh no" I'm a cosmetologist, I know the different. Two days now later my nail polish is all cracked and scruffy looking and my cuticles are bloody.