This place is a chain, so I'll keep this brief. The burgers are just ok. Nothing special and definitely don't come anywhere near my Best Burgers of Phoeinx list.
I had the Royal Burger or whatever it is called. Look, it's the one with the egg on it ok? Anyway, the egg is way too done. I'd prefer over easy or medium at the most, but this sucker was way over hard. Not a fan so I 86ed the thing. Way too much mayo on it too. The fries are decent, mozarella sticks too. Nothing amazing here. I did enjoy the chocolate shake though.
The two times I have been to this location the service has been pretty poor. Nothing I'm in the mood to get into right now, but the hostess was lame and the waitress subpar.
Funny tip: when they ask if you've been to a Red Robin before. Say no. They all over react like it's the craziest thing that you've never been to a Red Robin before. I don't see the big deal if you haven't and their reaction is annoying, but now that you know what they'll do it is fun to mess with them and see how they over react.
Want great burgers? See my list of Phoenix's best burgers. Try one of those places and you won't be disappointed.