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  • Where's my sandwich? I waited in line with 30 other people, when I got to the counter, I asked for a philly, paid, and waited. The cooks changed shifts, the first cook started cleaning the flattop and left. the second cook continued cleaning. then he looked at his tickets, which was only 1 and threw it away. that was my ticket. after 15 mins and seeing the customers after me being served philly's, I asked where was my sandwhich. The cashier asked the cook if he got my ticket. the cook said no and they looked at me saying they already served me. I showed them my receipt and repeated i didn't get my sandwhich, I saw the cook throw my ticket in the trash. They looked at me and didn't provide me any solutions. After hearing my plane was about to depart, I asked for a refund. They asked for me to stand aside while other customers were being help. I again asked for a refund.... no sandwhich, poor service, late to my plane and stressed over a refund. Jersey Mike, please pursue more training and weed out the bad service!!
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