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| - We found Garcia's Windows here on Yelp. After doing some calling around, we found Mark's price to be FAR better than anyone else's. Also, he has such great reviews on here that we decided to work with him.
He answered the phone on a holiday weekend, and was very helpful, answering all of my questions. He came out soon to check the type of glass we needed, and he found that we have low-e glass on the sliding glass doors. This is not that common and needed to be ordered, which only took a couple extra days. Also, he came out on a weekend to install the glass once it arrived.
Since we have dogs, we had been keeping them inside 99% of the time, until Mark came to fix the glass, because we were afraid the dogs would push on the glass and knock it out of the door frame. When he arrived and determined that we had low-e glass, and he let us know we would need to wait for the glass to be ordered, he carefully scraped off the outer layer of shattered glass, cleaned it all up, and taped around the edges of the remaining unbroken pane, so we could let our dogs out while we waited for the low-e glass to arrive. This was such a big help, and we really appreciated it. He was on-time, very friendly, and very professional.
We hope we don't need any more glass repair, but if we do, we will definitely call Mark! Thanks for your great service!
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