Looking at the other reviews, I completely agree with all of them.
As a new driver, I am also new/unfamiliar to other car-related issues and costs associated with owning a vehicle.
BUT, when going there to fix a problem (i.e tire balance, windshield wiper fluid etc.), they would then tell us about other issues that they have found and added extra costs on top of it.
I wish the service was a tad faster and more friendlier. :( I hope they do get better because I NEED auto support.