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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • These are the highly annoying radio jingle folks who do HVAC service. What I like about this outfit - * even on weekends and holidays, you talk to an actual customer service person when you call (and let's face it - you're calling because you're shivering in the winter or melting in the summer and you're not happy to start with) * they call just before they arrive, giving me a chance to corral the dogs * they show up when customer service promises they will - in fact, they often show up near the beginning of the window you get from customer service (closer to noon than to 3 pm when the window was 12 - 3) Why did I knock off two stars? Because they've been out to the house on service calls (not the routine maintenance plan we subscribed to) three times since June! Twice for the A/C and once for the heat (yesterday). Turns out the new blower motor they installed (for $1000) in August was the wrong one (they installed the electric heat pump version on our gas furnace). This alone would have taken them down to two stars. But they redeemed themselves by admitting the error, removing the wrong blower, installing the correct motor - and not charging us a penny, not even the normal $69 for setting foot inside of the door. I'd use them again and I'd recommend them to others.
http://www.openvoc.eu/poi#coolReviews
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