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| - Worst service I've ever had!!
We walked in, seated ourselves, waited about 3-4mins for a menu (no big deal). But, a total of 20 mins went by before we decided to leave! We did not even receive water in that time. But I will tell you what I witnessed.
I witnessed three tables completed their meals and cleared the restaurant.
Two tables cleared their meals and got served drinks, but did not leave yet.
I'm certain our server pasted by us over a dozen times.
But worst of all, at the 20 minute mark, at THE moment we decided to leave, a table whom had walked in just 3mins before, received their menus AS THEY WERE GETTING SEATED, and 1min later the order was being taken by the server!!! THAT was the moment when we made our decision.
All the while, we had not yet even received WATER!! 20 minutes!
Might I add, in the first 15 mins, my husband and I were pretty content with our own company and I wasn't really paying attention to the lack of service. But, when the two tables had cleared, paid, left the building, and one more table arrived to be served before our order could even be heard is...dare I say is - DISCRIMINATION!!!
As we were leaving, the server didn't even look at us to apoligize, or get any sort of explanation from us. No eye contact at all!
I am so hurt, and terribly dissapionted. I normally don't even do reviews, and certainly wouldn't do them immediately after such an emotional experience. I would wait to calm down and give a "rational" review. But this particularly feeling I'm feeling is not something I want to mask. I wanted to share it because it was unethical and not necessary. We love trying new foods and often support local businesses.
I'm still trying to make sense of it all. Were we really the victim of discrimination? I guess I don't know for sure, but the facts are: we were the minority in the room (not an issue for us, by the way) and MANY other people were served in many different ways before we were even considered.
All I do know for certain Ian that we will never again set foot in House of Kabob!
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