One of my most enjoyable shopping experiences for anything ever! I was in Montreal for work and decided to take the leap to buy my first fountain pen as a momento. I lucked out with the gentleman who helped me (I didn't get his name!) who was the most knowledgeable and charming person! He integrated professional recommendation with personal stories to help me choose the perfect pen and ink, took a lot of time showing me how to fill the cartridge, and clearly took pleasure in being such an expert on pens. The excitement rubbed off and now I can't wait to use my new Lamy! Highly recommended shop and staff.