I went in with my friend and was a bit hesitant because I didn't know what to expect...we were greeted and offered water (it was a bit funny though, when my girlfriend made the appointment she spelled out her name, and when we got there they still had it wrong). So they took her back and I waited a couple of minutes for my stylist.
OK - I had a good experience...but the overall tone of this place is just not good! All the responses from our reviews have been negative.
However, my friend had the exact opposite expereince. She wasn't offered wine and her stylist didn't flat iron her hair in small pieces like she had asked.
Of course I felt bad because this was my friend's idea and I went along and had a great time...wish there was a way to make it a great experience for all!
PS - I revised my review and the owner had it removed. This place is LIMP and FLAT! Please don't waste your money here...go where you are appreciated! I gave the a ONE star b/c the owner's attitude toward my friend was RUDE! I can't believe in the economy that people would even take that approach.