I have used Critter Caretakers for the last couple of years. I don't often go out of town (maybe a few times a year) and every time I have had great experiences. First, the pet sitter will do a consultation with you where you can walk through everything with them (where food is located, their favorite toys, etc.). While gone, I get text messages with pictures about how they are doing. When I come home, there is a note with details about each visit (eating/drinking, litter box, playtime, any issues). I love knowing that when I'm not there, my cats are well taken care of and safe.