Let's start with the fact that I love sandwiches. I love bread. I love everything associated with a good sandwich. I love the #9. I mean love. My rating is on the service and not my yummy sandwich! I have to say that I won't be returning to this location which sucks because it's sooooo close to my house.
What I don't love is a certain employee over the last couple of months jacking up my sandwich 800 different ways. I'm not sure why I have to repeat LITERALLY every single item 2-3 times. When I say no cheese I mean no cheese. When I say wheat, well damn it I want wheat. I have had to stop this guy the last two times so he could focus. He adds things and forgets things. I shouldn't be frustrated while ordering a sandwich. Tonight I had to tell him to "please listen to what I'm saying." He laughs... I also had to say, "could I get a ripe tomato instead of the hard green ones?" He even said they looked gross and he wouldn't eat them.
I'm not sure what this dudes issue is. Maybe it's because his friends are usually sitting there waiting for their free food. Maybe it's because the tv is distracting him...2 weeks ago I asked him to stop watching and cut my bread. I just can't take the lack of customer service.