I was not having my hair done but instead having bomb twists removed that were done in DC. It took 2 ladies between 5-6 hours to put them in. I got 1/2 of it out by myself with some help from my mom. Yama and her staff at Bex helped me finish and were reasonable with the cost. I watched several customers come and go and all were pleased. The employees here were quick and kind. Until I got desperate and looked for local braiding salons, I had not heard of this one although Yama says they have been around for 11 years. Based on this experience and the styling I saw, I will definitely return here for my next protective style.