Everyone in the shop is incredible and Kelly is probably my favorite human being on the planet. Not only are they accommodating, they take the time to ensure you're happy and love each piece. The talent is incredible (and the sarcasm is even better.)
The shop is full of original works and the movie collection is impressive. The shop is clean and you're guaranteed to have a solid experience. She's really the only person I go to, primarily because she deals with me whining the entire time.
Whether it's your first or one of many, they're going to make you feel comfortable and they'll do a great job.