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| - I can't comment on the selection of items, because I barely made it through the door. The staff at this store is very rude.
I specifically drove here because I was excited to see what they have here. I LOVE stationery and paper goods and am nostalgic for my favorite stores of that kind from my time living on the east coast. It was 3:55pm on a Saturday, and apparently they close at 4 (I didn't know).
When my husband and I walked in, two store people were at the register helping another customer. Instead of greeting me, they looked at my with shock to see me and asked emphatically, "Can I help you?" As though I were in the wrong place.
At first I thought I must be confused, that I'd walked into an appointment-only card shop. Realizing they were closing a few minutes later, I explained I had driven to come see the store and that I hadn't realized they were closing soon, and I made a motion for the door. Realizing their own rudeness and perhaps that another customer was watching this, they begrudgingly mumbled something about how I could stay but it was clearly half-hearted. "Come back another time!" they said.
I absolutely will not be coming back another time because that behavior was nuts! I worked many boutique retail jobs throughout college and would never have treated a customer that way. In fact, as a rule of thumb, most small shops don't mention closing time to customers until after they've closed, and then only to explain why you're locking the door or pulling down displays (gentle coaxing that you are winding down).
They definitely lost a customer today--and for all future visits.
I also never write Yelp reviews--I just was so bowled over by the terrible customer service that I felt compelled in hopes that other people won't waste a trip.
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