I came in wanting an earring changed and a new cartilage piercing. I was charged a ridiculous price just to put a new ring in on top of the price of the jewelry. The ring ended up cutting my ear because it was so tight and stretched out the cartilage because of the pressure. I would think a professional should know how big of an earring to put on my ear. I ended up having to let that piercing close because of how badly damaged my ear was. As for the cartilage piercing, the ring ended up being too small and it slipped through my ear. I had to let that one close too. I wish I would've saved myself the headache (and earache) and gone somewhere else.