I began taking my puppy here when he was about 3 months old for grooming. He was nervous, but the staff made every effort to make him comfortable and not freak him out. If he didn't like the blow dryer, they didn't use it. They always brought me my pup looking perfect and clean, just as I had asked! Jo and Eric are wonderful! They are attentive and caring and are great at their jobs! My dog is now 8 months old and no longer afraid of blow dryers or clippers, thanks to them! Couldn't imagine taking him to get groomed anywhere else!