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| - My roommate ordered from here a couple weekends ago. She didn't really love it so she gave me the leftovers to see if I'd like it. A splash of chili sauce makes almost anything edible. It was the chop suey with chicken, and wasn't bad.
So this past weekend when my guy and I felt like ordering chinese, we tried them again. I don't have much choice when it comes to chinese food in my neighbourhood unfortunately. I ordered cantonese beef chow mein, and he ordered dinner for one with an egg roll, sweet & sour balls, chicken chop suey and B.B.Q. pork fried rice, which he substituted for chicken fried rice.
The food, when we finally received it, was fine. I'd give the food 3 stars. But I'm bringing their rating down to 2 stars for lack of service. I placed my order on the phone around 6:30. They took it, didn't give me the total it would come to and didn't tell me when to expect it. We were super hungry! I called back after waiting about 35-40mins with no signs of food.
They told me "Ya, it's here".
I asked "Well, how much longer will it be for it to get here?"
Their response? "30 or 40 minutes",
Me: "ANOTHER 30 minutes? i ordered more than 30 minutes ago."
Them: "Oh, um, okay 10 minutes"
Click.
Much left to be desired...
I did get my food in about 15-20 mins. Almost an hour after i ordered it. Considering it takes very little time to cook, I don't think an hour wait is acceptable especially when the restaurant is only 1 km from my house. It would have taken me less time to walk there and back. Maybe i should have...
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