About: http://data.yelp.com/Review/id/YR2nFgOqmtmS8hTcdp

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About: http://data.yelp.com/Review/id/YR2nFgOqmtmS8hTcdp_ZAg Goto Sponge NotDistinct Permalink

An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

Attributes	Values
type	rev:Review
dateCreated	2014-05-13 00:00:00 (xsd:dateTime)
itemReviewed	Priority Moving & Storage
http://www.openvoc.eu/poi#funnyReviews	1 (xsd:int)
rev:rating	1 (xsd:int)
http://www.openvoc.eu/poi#usefulReviews	3 (xsd:int)
rev:text	First I want to say that this is just my opinion and my personal experience with this moving company and below is the letter I wrote to AMAZON of my experience... I purchased this voucher because I thought that the moving company was a reputable company because they are doing business with Amazon local. I called the merchant to make an appointment on the phone and they told me that each additional hour was $69.99 and there would be a $70 surcharge for heavy items over 100 pounds. The owner said that my King sized bed was considered a heavy item so I was prepared to pay the surcharge of $70. I also let him know that I had 4 small dressers that needed to be moved. I told him they do not weigh 100 pounds. I asked if there were any other surcharges. He said no and everything else was included. Two men and truck showed up and they said they were going to deduct 45 minutes from my voucher for driving time from their office to pick up location and drive time to the drop off location. The drop off location is about 15 minutes from pickup location. After the clock started my friend informed me they took a break heating up their breakfast and sat to eat it on my time not before the clock started. Also as soon as they got there the two drivers started complaining about the stairs in my townhouse. This is not at all professional. The driver told me that there would be a surchage for the king size bed which I was aware of and I said the 4 dressers were not 100 pounds each. The driver did not give me an additional estimate on price for the surchage. The move ended up coming to a finish at 1:30 pm AZ time at the drop off location. They started the clock at 8:45 am and said I had one hour and 17 minutes for voucher time. I tried to explain to them that they double charged me on the drive time because they had said in the beginning that the 45 minutes included the drive to the drop off address and so the total time needed to be adjusted by 15 minutes since it was included in the 45 minutes of the voucher already. Also they left black dolly marks on the stairs of the old place. They also chiped my blue antique washed dresser on the corner and told me just to put some paint on it when I pointed it out to them. They did not put my bed together correctly at all. The headboard is now completely loose so the whole thing squeeks. When I had set the appointment, the owner "Al" said that I had to pay the remainder in cash. The two guys didn't have change so I ended up not getting any cash back which was $5. The two men also had to take about six phone calls mostly from the owners of the moving company and that took time away from them packing the truck. I called the owner that day which was Wednesday 4/23/14 and he said he wanted to make me happy so he would send the driver over the next day to fix everything. The driver came over the next day 4/24/14 to clean up the dolly wheel marks but he has yet to come to the new place to repair my blue dresser or to put the bed together correctly. He gave me his cell number and he was responding to my texts but has stopped. And I don't think he will come over to fix it. When the driver came over to clean the dolly wheel marks on the carpet, he said that he understand why I was upset because the Amazon deal was not a good deal and I was taken advantage of (putting it nicely). The driver said the move would have cost me half of what it actually did. The driver told me that the owner has 3 brothers and they all owned different moving companies and pretty much did the same thing. The $70 heavy items charge is only charged to Amazon local deal customers. He said had I called them directly, I would have only been charged a rate of $59.99 per hour for 2 men with truck no surcharges. I had a friend call their business to verify the regular price and she was told the same thing. no surcharges but just a fuel charge for $40. Basically the Amazon deal is not a good deal its designed to gauge customers and take advantage of customers and this local moving company is taking advantage of the Amazon name because customers think if they are associated with doing business with Amazon they must be reputable. I actually drove to the address on my receipt from Priority Moving & Storage and it was an apartment complex in a not so nice area of town. On Friday, 5/2/14, I called the owner again to ask about partial refund of $140 heavy item charge, getting my dresser and bed fixed, as well refund for 15 minutes miscalculation of driving time. He said that his offices were not in an apartment complex and I can make an appointment with him for today Monday 5/5/14 12 noon which I did and he gave me another address. He said it was a storage facility. I drove down there and the address is a house which is listed for sale. The back yard had old abandoned trucks. I knocked on the back office door and no one answered. Beware!
http://www.openvoc.eu/poi#coolReviews	0 (xsd:int)
rev:reviewer	Ji

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