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| - While this is a beautiful property, they are in no way, shape or form ready for large conventions. With only one ballroom, we had to clear out of meetings and wait in a small hallway while the staff set up for meals. This morning we have 1 hour for breakfast buffet. There is one table with food and over 300 people to be served. Really??? And they're all lined up in the sun. I'm just hoping it won't require medical intervention.
Later today: At 9:45, I finally sat down to eat my buffet breakfast, which had opened at 9am. Yep...it took 45 minutes to get to the end of the line. About one minute (literally) after I sat down, the staff started breaking down the juice bar. They continued to refill the food and coffee, but took the juice away. The two ladies who did this, also watched as the wind knocked over some tall table decorations (hotel decoration, not our convention), and said to each other, "I knew that would happen," then looked the other way. Guess that part wasn't in their job description.
On Saturday, there was an invitation only breakfast for the convention, leaving the restaurant as the only place to dine. They had a hostess and 2 waitresses for approximately 40 tables and 100 guests. My check was delivered before my food (45 minutes). My breakfast was comped (hostess was very apologetic), and delicious (oatmeal and bacon), but I saw several others leave without ever receiving food. Not prepped for the onslaught of conventioneers.
I hate giving one star to a place with excellent food, beautiful room and a 50% "give a crap" ratio on their staff, but this rating is for convention-appropriateness.
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