I generally like all nordstroms I go too, but this one made my day today. I left my favorite pair of sunglasses sitting on their counter and didn't realize until after they closed. Couldn't get back there for like a week. Came back to exchange the shoes I had bought the salesman was there remembered me and said he had tried running after me when he saw I left them and went upstairs to get them. Really appreciate that kind of service. Only thing I would recommend is a better sunglasses display and that would make this nordstrom perfect.