I definitely understand why this place has such low ratings. I went in and was seated, tried to tell the waitress a couple different times that I wanted to go ahead and order even though I was waiting for a couple others, but she kept talking about whatever she wanted to say even when I tried to interject. Could not get a word in edgewise, then she left. I waited for her to come back, but she never did. Sat for 15-20 minutes without so much as an offer of a water. The entire restaurant was almost completely empty, there were only two other tables with customers! Really disappointed because I love IHOP and I had been here one other time with a nice waitress. Oh, and I was on a time crunch so when the waitress finally came over when I told her I was going to leave, I asked first how long it would take to get the food if I ordered, thinking that maybe I'd be able to still squeeze it in. Her reply? "Well why don't you tell me what you want and I'll tell you" in a rather unpleasant way. This was one of the worst restaurant experiences I've personally had!