| rev:text
| - "Sorry guys, it's my first day"
Yeah, no kidding. Our server was completely clueless.
First, we asked for two different people for an extra margarita glass to share our pitcher. It never came. He had 2 tables waiting to pay and our table waiting to put in our app order in but he just disappeared for 10 minutes in the back.
Then, for our table side guac our server clearly had no idea what he was doing, did not ask us if we wanted it chunky or smooth, the avocado nearly spilled multiple times and he forgot to mix in the hot sauce we asked for and paid extra for.
Next, he did not check on us after our appetizer was brought and he clearly did not know it was even delivered because he came by to ask us if it was okay that our tacos came out before the app.. umm.. dude.. keep track of your tables. The tacquitos are trash by the way. Would not recommend)
By this point, empty dishes were piling up on our table and he had not cleared any. We had to help him out by telling him that could take away the VISIBLY EMPTY PLATES that were just taking up room on the table.
Then he completely messed up all of our taco orders. He clearly could not tell the tacos apart so he handed people the wrong plates, giving people the wrong tacos on the wrong shells. Took 2 minutes to change the flour shells to corn shells on one plate, before he realized that the actual tacos were wrong too. Had to wait 15 minutes for our replacement, corrected tacos. Dude, just ask the kitchen which tacos are which before you bring them out and keep track of who ordered what!
Also.. he sat down at our table when he was taking our order? What, is standing too difficult for you? We're not pals, especially if you can't get an order right.
We had so little faith in the guy by the time we wanted to pay we asked him if he wanted us to write down which items were supposed to go on which bill for him, since he clearly could not keep track.
He gave some half hearted apologies each time he messed up but it didn't even seem like he was trying.
The bright side: the margarita pitcher and sangria pitchers were great. Had to ask for glasses for the sangria pitcher though since it didn't come with any. Our table probably would have spent a couple hundred more on booze if we had better service.
(Server: what kind of glasses do you want with it? Our table: Umm.. the kind that it's supposed to come with?)
Overall, totally overrated. If I had a craving for Mexican food, this definitely would not have filled it. Train your wait staff properly or have them shadow a more experienced server before throwing them out on their own. From what I could tell, the other servers were on point but too bad I'll never experience them because I'm definitely never coming back here after this display.
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