I have to say I've tried this place 3 times before I've decided to write this review. The food okay. Nothing out of the ordinary. Bubble teas pretty typical. The hot pots okay. But it's not hard to make hop pot at home either. With it being a hot pot place you do tend to smell gas even though they only use a canister that lights up with a lighter with gel with a wok light dish on top.
What really irritates me is the service. They pretty much aren't ware of you there. When they do sit you down they seem to forget. Tonight experience was really irritating. There was only about 5 or 6 tables. Not a very busy night. We did get seated for one. Usually the hot pot comes with a bowl of rice. Maybe it's me but i'm use to having rice and asked for it. Guy knowledge it and went to doing his duties. Waited and waited...I thought they maybe forgot about it. Waved down the girl to ask for rice. She knowledge it and went back to whatever she was doing also. I got irritated. If you don't have it then simple to say we don't have it. Finally we just finish eating what's in the pot and pay. Left and wasn't pleased at all.
This would probably be the last time I would go back and give it a try. Previously we just went to the Korean restaurant literally two stores down and had hot pot there instead. Still hot pot and service is a bit better.