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  • I know Olive Garden as a company has supposedly turned themselves around but after a recent visit here I was not impressed. I haven't been to this particular Olive Garden in a couple of years & decided to go here instead of the new Texas Roadhouse that is open close by. I have been on a different Olive Garden in probably the past year just for a lunch. I only come to this Olive Garden when I am in Surprise to see my parents. On this recent visit it was a Saturday night & a 30-45 minute wait. I understand that & was ok with that. They offered us 1/2 price wine at the bar while we waited which we took part in. I think our buzzer went off about 20 minutes after got there. We were led to our table & before sitting down I had to wipe food off the bench seat. I hate when servers just wipe tables off & it lands on the seats & they don't bother to wipe the seats up. I mean would you want to sit on food & ruin your clothes? There was also noodles stuck to the wall next to the seat where I had laid my coat & luckily I had seen it before pushing my coat further into the seating & getting it completely dirty. Floor was filthy dirty. Service was decent enough. I just do not like the like Point of Sales units on every table. I think it makes them look cheap & like a trivia bar. Not that Olive Garden was super fancy to begin with but it just makes it feel even lower class in my opinion. Ordered the sampler platter with calamari & stuffed mushrooms. Ick. Looked horrible & tasted horrible. Calamari were all stuck to each other. Stuffed mushrooms were drenched in butter sauce & just mush. Everyone in my party agreed it was not good. I had the Chicken Gnocchi soup which is my favorite. This time I had a few gnocchi's in it as a couple of years ago I had 1 gnocchi in the soup & had to ask for a few more (I mean if you're ordered a soup with gnocchi in the name shouldn't you get more than 1?) On this trip I ordered the Lobster Ravioli which was one of their limited time specials. Not impressed. It looked horrible when it came from the kitchen. Sauce only on about a third of the ravioli's. I had to ask for more sauce to complete the meal. Plate looked like it had been nuked. When I received the extra sauce (which took forever to get) it was so hot you couldn't touch the dish which was obviously nuked. Didn't care for the flavor of the dish. Original order of breadsticks that came out were hard & chewy. Definitely not the breadsticks I remember from Olive Garden. Other's in my party ordered the Shrimp Fettuccini & the Grilled Salmon. Shrimp Fettuccini needed more seasoning according to it's eater. I tried a bite & wasn't impressed. Other person loved their salmon & the broccoli that came with it. I guess the Salmon eater got the best meal. I told my party based on my experience there that night I wouldn't be returning anytime soon.
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