Took my mother for High Tea this past weekend. I will say that the tea selection was great and we quite enjoyed it. The rest of our experience left something to be desired though..
When we arrived there was no hostess to great or seat us at our table. We had to wander into the tea room awkwardly, then back to the front and then back again until someone offered to seat us. Then we waited over 10 minutes at our table with no service or acknowledgement from staff. I eventually had to flag our waitress down.
We sat at a table for two that had a direct view into the kitchen. The staff didn't seem concerned about closing the doors to the kitchen, which really took away from the atmosphere. Though I am sure at least some of the food was made fresh, most of it was either being thrown in the microwave or coming out of a can/jar. Part of the appeal of 'high tea' is eating delicious, freshly prepped food...not jam out of a grocery store brand or nuked up food.
The place itself is cute and quaint but the slow service, non-fresh food and lack of separation of kitchen from our dining experience will definitely deter me from visiting again.