What great customer service! An example for all to follow. Thinking only New Years Eve, they'd certainly be open. Well.... They were closed for inventory. Understandable.
Well the owner, a great guy, saw me approach the door with knives in hand. Assuming I needed some sharpening, he opened the door and invited me in.
Stopped what he was doing and sharpened, happily, three knives. Skill and customer service. Small business and everything done right.