I have been here numerous times and I have to say this time around I was actually disappointed. The waiter was slammed and could not handle his section so everyone, including us, received poor service. I saw a lady actually walk around the restaurant trying to find someone to give her check and card to in order to pay.
So back to our experience... Two of the items we received were wrong, thankfully a manager fixed one of them and the other was fixed by a completely different waiter. We did not not even receive one of the items we ordered, yet it ended up on our bill. When we pointed it out the waiter laughed it off like it was nothing before we insisted upon him to fix it.
But the event that takes the cake on this one was when I found something in my food. I had ordered the eel and cucumber roll with eel sauce and gotten through 4 of the 6 pieces when I looked down and saw a small thing sticking out of one of the pieces... A bone! Now being a chef myself I know when it is possible to get bones in your food (when you order a bone in steak or pork chop, etc). Also I understand that there is always the chance of bones in certain fish dishes.
The part that vexed me most was the server's response and reaction when I attempted to point out the bone in my sushi. On a side note, I have NEVER seen a bone in sushi before in my life. He did not look phased what so ever. He stated that with eel it is quite common for this to happen. Then he went on to state that I could actually eat it!!! What the heck?? Is this guy crazy?? He dd not even apologize. I have NEVER had a server tell me to just eat a bone I just found in my food. I could not believe my ears. I will probably still come to eat here because I really enjoy the happy hour and the food. However, I will be on the look out for the dumbest and most insensitive server I've ever met and steer clear on his section...