I go here beccause they have a specific item that I need, but apparently they only had two of them and when they sold them (to me) they do not re-order them, nor does any of the staff know when they will. They didnt bother to check and see when they will order it or say that since I came in a couple of times looking for it that they would order it and let me know when it will be in. All I got for an answer was "I don't know" to questions like, " Will you be getting more in and if so do you know when?" The third time I went there to see if they had what I needed someone finally told me that they can write my name down and "special order it" for me and call when it comes in. I got one call saying that they put a call in to another store and that they will call me when it gets there and that was a week ago that I herd from them. I do not know why it is so hard to help a customer to get what they need! If there is something that is out of stock for months you would think at some point they would re-order it especially if someone keeps asking for it! The customer service here STINKS!