At first, you enter the place and it's got an IKEA-like decoration and a picture of a burger that can make your heart melt. Then, you sit down with your burger and fries and BOOM. You end up REALLY wishing you hadn't.
Meat is dry and boring. Almost overcooked. The people behind the counter when I went were absolutely horrible. Everything you want to add onto the burger costs a little bit extra.
My experience: I went with 2 other friends and we all got the classic burger. Then we got 2 servings of fries: Regular and sweet potatoes. The fries were HORRID. I normally prefer regular fries over the sweet potatoes by a long mile, and here, the outcome was the opposite. I'm pretty sure that if I squeezed the regular fries I could have made a canola oil company and sold a bottle from every half fry I squeezed.
Next, the burger: Dry, uninteresting and overcooked. Nothing more to add on that front.
I don't have much more to say about this place. They try to attract you with their fancy thin, inconvenient trays and swirl-design cups to store the fries but in reality this place has a TERRIBLE burger.