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| - UPDATE: If you do nothing else, just look at the filtered reviews. This "spa" consistency receives 1 star! The 3 star rating is inaccurate. Mine can't be filtered, but I bet they've tried.
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I've been holding off writing a review because I don't enjoy sharing a negative experience. I finally am putting this out there because I continue to see daily deals for this place and I think people should know what they are getting into before they buy it thinking it's great value.
Rhythm Spa is a true example of 'You get what you pay for'. The deals they offer through any one of the numerable daily coupon sites are way below market value for professional spa services. And that's because they are not a professional spa. I imagine they've only managed to stay afloat through offering these deals that constantly bring in new, one-time customers.
Things started out well on my visit. The owner and her helper were friendly to us when we arrived. My friend bought a deal for us to use as a birthday gift to me for a mani/pedi and massage. He had never been to a spa or had a massage, so he didn't know what to expect or how to make a judgement call before choosing a spa.
I got a decent manicure and pedicure in an open area off the reception and so did he. They were very quick to take us after the last set of people at the pedicure station and it made me concerned about how well they had cleaned the equipment but I just went with it. We enjoyed talking to them but it felt drafty in this area because the front door was open at the bottom of the stairs and the fall wind was blowing in.
Somewhere during this time it was assumed that my friend and I were a couple and therefore would be okay with having a simultaneous massages. We were never consulted, so I just assumed we'd be going one at a time. After the mani/pedi they put us into a large room at the back of the house that was partitioned with a screen. They left us there before we saw the two massage tables behind the screen and realized what was going on.
The massage room had windowed french doors and no curtain over them, so anyone in the hallway could see in. It also allowed for a lot of noise to come through the doors. Not ideal or tranquil.
The biggest problem with the room was the temperature. It was very cold. The tables were near an old window that was likely not well insulated and it didn't feel like they had turned on their heat for the fall yet. There was no area for us to change for the massage without being in front of each other or exposed through the french doors so changing was slightly awkward.
Because it was so cold in this room the massage was easily the worst I have ever had. I had the owner, who said she is a RMT, do mine. I was freezing cold, nearly shivering for the entire massage and it was surprising she did not notice this while massaging me. Not only does being so cold do nothing to help the muscles relax but it's incredibly uncomfortable to be mostly naked in a cold room having someone rub even colder lotion onto you. I asked her to turn on the electric fireplace that was in the room half way through the massage and she told me it was already on!
I've never had a massage actually make me feel worse than I did beforehand but that's what happened here. When they put hot stones on us (which I had no idea was even coming because I don't recall being consulted) they were a little too hot on my sensitive skin. I didn't complain at this point because at least it provided some brief warmth.
In terms of technique, the skill level was not up to RMT level. I have a lot of experience going to RMTs and I would compare this massage to some of the massages I've had a massage schools, when I get a fairly new student.
When the massage ended I waited for my friend to get dressed and leave before getting up to put my clothes back on. That's when the assistant who had performed my friend's massage walked in on me changing!
The place was partially under construction while we were there which, I take from the other reviews is still the case many months later. I wouldn't eat at a restaurant that was still under construction so why would anyone want to go to a spa in the same state? They should really close down and get a contractor to do the job all at once instead of trying to DYI it bit by bit themselves.
Bottom line, this place is just not up to snuff. Just look at the owner's incoherent responses to Yelp reviews (which is what dissuaded me from writing this review last fall) and the 23 filtered reviews (I encourage you to go down to the bottom, enter the security code and browse through them).
If you don't mind all the above, then best of luck to you. I'm sure some people have a good experience here but the inconsistency is very worrying. The owners seems to hire untrained staff who are not qualified to work at a spa. Based on what I've read and experienced, I don't think she has enough good business sense to operate one either.
I will not be be back.
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