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  • Short version: this is hands down the best salon in Charlotte. Their customer service and attention to detail is unmatched anywhere else in the city. Their technicians are talented and their space is gorgeous and comfortable. They have a whole slew of organic teas, plenty of varieties of wine and beer, and more to choose from in terms of drinks. The prices are reasonable, especially for the quality of service. My initial plan this morning was to go to La Pure, the sister store to J'Adore, because it's closer to my house and I have had nothing but AMAZING experiences there. They were closed though, so I went to the nearest nail salon in Plaza Midwood... and they did an awful job. My cuticles were a wreck, there was polish all over my skin, they didn't file after painting so the edges of my nails were jagged. They chose my nail and toe colors for me (!?!) and I hated them. I was so upset - I'm leaving for vacation with my boyfriend tomorrow and I'm pretty sure he may pop the question, so I wanted my nails to look perfect! I contacted J'Adore to see if they might be able to help me fix the situation. The manager Dee replied to me promptly and told me they'd be glad to help. When I arrived, the receptionists were able to get me in within 10 minutes and helped me find the perfect polish colors to replace the ones I had. My male technician was incredibly attentive to detail, and he fixed all the mistakes the other salon had made. By the time I left, my nails and toes both looked flawless, and they only charged me for a polish change. Everyone was kind while I was there; they made me a cup of hazelnut truffle tea that was delicious, and every small detail (from the beautiful decorations to the comfortable chairs to having heated towels for you to dry your hands with) made my trip here even more wonderful. Thank you, thank you, thank you to Dee and everyone else who made this such a positive experience! If you're looking for the best salon in Charlotte where you can depend on a five-star experience every time, this is it. Go now!
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