This is the most disorganized drawing station I've ever encountered. They desperately need to add staff or light a fire under those who are here. We've been here over an hour and still haven't been called back for a really quick stick. They continually call out the names of people who have already. Even called back and the people in the waiting room update them. Registration is automated which probably saves them money but somebody needs to look at customer service here. Even the appointment s are waiting. This is crazy!