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  • The hot plate is a gimmick. Everything tastes good, but the hot plate adds as much to the experience as if they told you the chef speaks 12 languages: nothing. It doesn't transform or enhance the waffle experience. The hot plate order is like a build-a-bear custom order. You pick a base (waffles or brownies), ice cream (changes based on what is made in-house that day), sauce (vanilla, chocolate, matcha), and topping (seasonal fruits, nuts, etc.) I felt like their ice cream choices were a bit limiting. They only had three and they ran out of one from a big party the day before. They have other flavours like vanilla and green tea, but you can't pick them because they're reserved for thick toast or other dishes. It just feels restrictive for a "custom" dessert. My friends actually tried to avoid getting any sauce or ice cream on the hot plate because they were like, "They just disappear." I wasn't as bothered. "Seasonal fruits" is code for "random fruits" because we ordered two different dishes with seasonal fruits and the fruits were different on both. Between the hot plate and the thick toast mountains, I preferred the thick toast. It did feel like there should have been more condensed milk as the dish as a whole looked a little sparse and dry, but the overall dish was yummy. Service was exceptional. Guy in a beanie was friendly and paid extra attention to whether it was our first time and reminded us to pour the sauce while the hot plate was still hot. Sounds straight forward but I always feel like over-explaining is more customer-focused than under. For the portion size and the fact that their main draw is a slapped on gimmick, I don't feel compelled to return. However, based on just the taste of the food, I was satisfied.
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