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  • I love my car. I may not give it the love it deserves, but I truly love my car. Recently I have had to do some maintenance repairs to it and having moved so much in the last 4 years has made it difficult to stick to one mechanic. Seems every time I find a go to guy I end up moving away. In the spirit of saving some money I went back to my hometown of Douglas, AZ to have some repairs done which I was quoted in Gilbert and were more than my wallet could shell out. Well, turns out "lo barato sale caro" (cheap ends up costing you more) and the shop in Douglas couldn't do all the services I needed, after I had already paid them the money to order the parts and waited 2 days to have my car fixed. So I drove back to Gilbert somewhat defeated and wondering what I would do with those car parts in the trunk of my car. I looked online for a week or so and kept coming across reviews for Highline Import Auto. I was skeptical because most reviews were from yelpers that had few reviews and also almost everyone referred to the owner by name. There were a few reviews from established yelpers (at least 20 reviews in my book) and a couple of ELITES, so I decided to call them and give them a try. Here is why they deserve 5 stars: They were able to get me in the same day I called and use the part I had previously purchased at the other shop. They knew exactly what I was there for the minute I walked in (no need to explain again) They called me within an hour to tell me what the car needed done, and not only that but they were able to tell me what was causing the problem and what needed to be done to avoid future problems. They had my car ready in reasonable time. The price was, in my opinion, fair. When I picked up the car, it looked cleaner than it did when I dropped it off, no grease stains on my door or even worse on my steering wheel and maybe they vacuumed it? The problem I was having has disappeared. The car is running great! I would highly recommend these guys! I dealt mostly with an older gentleman who was very professional and helpful. I met the owner Wes when I went to pick up my car and he was very nice, so now I get why all the name dropping on other yelper's review.
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