I bought a sofa, love seat, two chairs, and an ottoman from Norwood not that long ago and had a wonderful experience! For custom furniture, their prices are incredibly reasonable --cheaper than Lazy Boy for the same fabrics and with better quality. I worked with Shasta and she was great! She has very good taste and was very patient with me (took me months to decide on what I wanted and which fabrics I wanted to go together). They stand behind their products, too. Great showroom with so many options if you want to go the custom route. Excellent service! Great staff!