This review is for February 7, 2018 the time is 10:32 P.M. This information is for the genera manager, and the district manager. LOCATION W. Lake Meade. The boy working there was to busy talking and laughing with a female employee to even get our order correct. We were waiting while he was completely milking time screwing off! He did not give us what we ordered, he charged (for the steak carne Asada) wet burrito dinner. But he put a chicken verde burrito in the bag! This isn't the first time so we won't be going back. Horrible service and also every time we've been there the shake machine is down OR BROKEN! This place is a joke....the employees are ridiculous! Maybe the managers and district mgr's aren't caring enough to hire decent employees. But you've LOST OUR BUSINESS...and judging from the lack of stars.. Corporate should be informed. PATHETIC PLACE!