I am a big fan of Arby's and love their food. The location in Fountain Hills is very disappointing. The staff will not deviate slightly and make it your way (to steal Burger Kings saying). I just don;t know why they can't serve it the way I want it. Also, the sound system is shot and is all distorted. Very annoying just turn it off if it does not work right. I will still go to Arby's but when in Fountain Hills (where I live) I will hit the Wendy's next to Arby's for my cravings.