I went with some work friends before catching a movie later that night. We got to Bar Louie a little over 2 hours before the movie started, which left us with hardly any time to spare by the time we were done. We had a table right away and the server took drink orders, but it took 15 minutes to get our drinks. She then disappeared for 30 minutes before coming back to take a food order. The food took almost an hour, and we had only ordered a couple appetizers. The portions were really small for the price, and most of the food came out burnt. I did not risk mentioning it at the thought of waiting another hour for new food. Again, waiting for the server to bring the checks after the meal was an ordeal in itself and took much longer than it should have.
The place was busy, but not overcrowded, what I would expect on a typical weeknight. There is no excuse for the poor service and food. On top of that, the restrooms were extremely filthy and clearly had not been stocked or cleaned recently. Maybe it was just an off night for this place, but I do not plan on going back again and taking that chance.