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  • I was really looking forward to writing a nice review of a GTA restaurant, unfortunately that won't be the case on this occasion. We had eaten here twice previously, and now I know it was only because we had not met "the owner" until tonight. I was there with my family in-law, there were nine of us including three children. My husband returned a can of pop because he had asked for ice three times, and no longer felt like waiting for it. The owner came to the table looking upset, because my husband had given HIM the can of pop back. I am still in shock at what took place next. Instead of apologizing, he began to lecture my husband by saying that if he was not happy with the service he should return the can of pop to the server and complain to him because HE is "the owner" and my husband should not be returning the can directly to HIM. I asked him if that was his idea of an apology and said that I couldn't believe his attitude. Does it matter if he's "the owner"? Owners are too good to apologize? And I guess we are supposed to know that HE is "the owner" because he was wearing an apron? Lamentably, it did not end there. Naturally, due to this poor treatment, we got up to leave. He followed us to the door in an effort to escort us out and save face in front of his customers. He said loudly that we were not welcome at his restaurant. As we were walking out I mentioned to him that good owners need to have good manners and good customer service. I guess he didn't like that, and began kicking me out with profanity. He was now screaming and swearing in front of all his customers, including children. He even followed us outside and began muttering insults, swear words, and racial slurs in Italian. Only a coward behaves like this. My husband's family is Chinese, and unfortunately for him I speak Italian. So I went back into the restaurant to let him and his customers know that he was racist and a terrible person. Obviously, this man is not mentally stable, or something very bad is going on in his life, but you cannot take it out on your customers. I cannot in good conscience recommend this place to anyone, being rude and ignorant is bad enough, but I draw the line at racism; and given what happened tonight I would ask others to boycott this establishment.
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