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| - Our dog was being groomed across the street from K & E Nail, so I figured I would give them a chance. Big mistake!
The cost of a "Basic" pedicure is $25.00 and a "Spa Pedicure" is $30.00. I asked what the difference was and was told that they give a better leg and foot massage and add scrub for your legs. I opted for the "spa mani -pedi" - at $40.00. As for the massage with scrub? That was quite a joke since it turned out to be just a little dab of scrub that the nail tech put on his FINGERTIPS to massage my legs. Normally, nail technicians will put a fair amount on your legs and really massage them. They didn't even do a paraffin wax dip - which my regular salon does even if it's a basic pedicure. What a waste of money and 45 minutes - from the wait time in the lobby when I entered the business until I left after receiving mani-pedi! My feet were in the foot basin no more than 5-10 mins tops! If I'm spending that much money for a pedicure, I want it to last a while and be relaxing. I was shocked when he started draining the water out of basin and placed my flip-flops on my feet. I will say that I did like the fact that he polished my toes after the flip-flops were on! Later, when I asked about the wax dip, I was given the most senseless answer as to why they didn't use it: "Only in the wintertime - it's too hot and people like cool lotion in the warm weather!" SERIOUSLY????
As for the manicure, this is where I really got upset. I don't have great nails, and opt for my nails to be buffed rather than polished, but I DO expect for the cuticles and nail beds to be done correctly. Afterwards, when I got out to my car, and upon further inspection, I went right back inside for a do-over because my nails were jagged and cuticles and dead skin still very visible. The young lady that re-did them did a much better job - I won't fault her for the other man's mistakes! I did tell her that she should make that man give her half of his tip since she had to re-do his job! I should NOT have tipped him at all - but I'm not that mean. I did tell her that this was the fastest mani-pedi that I have ever received!
One very interesting side note, I'm not sure what they use to clean the foot basins, since I NEVER saw anyone doing it, nor did I smell any bleach or cleaners that they may possibly use. Typically, you will see at least 1 person cleaning a foot basin within a nail salon while you're there. Do yourself a favor - go elsewhere!!!!!
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