I found out about keiko through a friend that had gone there many times with surprisingly no issues but sadly my first time will certainly be my last. One the first day my eyelashes looked very nice and full but on the second day they started clumping together and no matter how much brushing I did they would still stay the same! Today is the fifth day that I've had these put on and already there is a very noticeable gap of a few eyelashes missing. Worried about how horrendous my eyelashes looked I began to do some research about eyelash extensions. I know that it is a bit late but at least now I am properly informed. Keiko took 30 mins each to do my eyelashes and also another 30 for my friends and when My friend said "you're so fast keiko" keiko responded with "not really"... Eyelash extensions are supposed to go 1 mm on your real eyelashes and only 1 single eyelash extension hair at a time ultimately leading to the 1.5 hours - 2 hours application process. My lashes were applied directly to my eyelid and each time a new one was applied I felt a poke but because I was uninformed as to how the professional process should've gone like I did not speak up. Applying lashes directly onto the eyelid affects the new lashes that are growing out and will leave someone very uncomfortable because they are being poked every time they blink because their eyelashes have to now grow out in a different direction. Also I noticed lashes on my pillow that did fall out were "stacked" meaning instead of applying single false lashes to single real lash they were applying 2 fake lashes to my eyelid and this way cuts corners so they can serve more people. I also brought a friend that day and the both of us told keiko it was our first time getting our eyelashes done and I am very disappointed in the results. I am going on vacation in 2 days and I am embarrassed to appear with these on my eyes. They are falling down, pointed in different directions, poking me when I close my eyes together and also some missing gaps.