I had an appointment at another salon at 5:30 pm. The lady I was scheduled with was still with a client, so she asked me to wait a few minutes. I didn't have a problem waiting until I saw that her client had bright orange stripes in her hair with her head held in her hands crying out loud that this is not what she had asked for. I said that I had another appointment to get to, apologized and quickly stepped out. I googled "hair salons" on my phone in the parking lot. Fate Image came up with excellent reviews. I called to see if they could possibly squeeze me in before close. They were so nice and had a stylist, Chris, stay late for me. I was treated like a VIP customer the moment I walked in. Chris gave me a tour of the salon before we got started. It was so nice to not be rushed even though it was late in the day and they were getting ready to close. Chris did an amazing job with my hair. It looked and felt so good. Exactly what I wanted :) I'm sure that all of the stylist there are fantastic, but I would definitely recommend Chris! They also work with Locks of Love. So if you have long hair like I did and want to get rid of it before the 120 degree weather comes in, it's an awesome thing to do! They took care of everything for me, and even gave me a cute certificate for donating my hair when I was done.