I love that I could just walk into this store with a dress, tell them I needed to ship it and they took care of the rest. They got the right box, packed up the dress and all I had to do was give them the address. And now they don't even ask you to fill out that order form. You just give them the address and they enter it right into their computer! Adding insurance on the package was easy and cost effective. They really make shipping a no hassle experience. They also send you and email with the confirmation and the tracking number for easy tracking later.