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  • Oh Verizon. I have been with you for may many years now and this last phone has been the phone I have had the most problems with. However, every time I bring it in you fix it, so that is good. I have a droid 2 now, I like it for the most part, but it just has its issues. The most recent one is that my keyboard and typing abilities stopped working, on my birthday. The one day where I get the most text massages ever and now I cannot respond very well. I took it in immediately after work and before a meeting I had, hoping the line was not long or anything. I went to this one because it is new and now the nearest one to me. The next neatest one was a little farther, so I was happy to find this location on their site before I drove an unnecessary distance. I walked in, a guy immediately came to my assistance, look at my phone, and fixed in like 15 seconds. It was awesome. Apparently with the new software update the phone added this extra keyboard app that messed with the system. So he got rid of it and tada, I can text again! I was in and out in a 1 minute with a smile, but then realizing I had to text back a ton of people to say thank you for the birthday wishes. I am happy this store exist now and I hope I have a great experience like this in the future.
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