How many negative reviews will it take to make the staff AND most importantly management to GET their staff educated on customer service? My biggest suggestion is start with a host! The greeting is the most important and it was the worst. During ANY major events staff must exceptional!
Also- things required for the table:
1) silverware
2) napkins
3) water
As I'm typing this - I still have none and our appetizer has arrived. Oh and my drink was incorrect which I'm still sitting here waiting on.
Shall I go on?