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  • I was extremely disappointed with my experience here. The mansion is beautiful and the view is incredible and the service and food only needed to be halfway decent for me to have enjoyed the experience. Unfortunately we had terrible service and the food was mediocre at best. To start we were there for 3 1/2 hours. Not because we were enjoying the experience and savoring our food, it was just that slow. We sat at our table for a full hour before our waitress even took our drink order. We ended up asking the busboy to help us at multiple points. She never once asked how everything was and constantly forgot to bring things that we asked for. The food was just as disappointing. Nothing was served at the correct temperature. When we mentioned it to the waitress she said she would let the kitchen know, but did nothing to correct it. The truly galling thing is that because we were a party of 6, we were forced to tip 20% for some of worst service we had ever encountered. I think that might have contributed to our crappy service, because the waitress seemed to give more attention to the smaller tables (perhaps because she knew she'd have to actually earn her tip). At one point the manager came out to apologize for the slow service and gave us a bottle of champagne. That was nice, but did nothing to improve the experience moving forward. Nothing started coming out promptly, no one checked on us after that, and the food continued to come out room temperature. For the amount that we spent on dinner there, we could have gone to McDonalds every day for a month and had better service and better food.
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