I just went through the drive through and ordered a hot ham and cheese and a side salad. I asked for ranch dressing. The drive through wait was longer than I had expected but not the worst. I get to the window and I pay for my order and I hear the lady at the window specifically ask the person who handed her the bag if there was ranch dressing in it and a fork and the person told her yes. She said she was just checking to be sure they were there. I get back to the office and yes there is a plastic fork but no, there is NOT any dressing. Clearly the person lied about putting it in the bag. Sadly, that makes my review even worse because now I am eating a salad with no dressing and quite frankly I don't think it's very good this way!!
Aside from not having any dressing the salad itself is warm. I prefer a crisp cold salad like most people. However, the ring of onion on it is very hot. Whew!! The hot ham and cheese is the same old hot ham and cheese they have been serving for years and I still like it.